IELTS and TOEFL writing · Lesson 3 of 6
The formal email
A formal email has a clear frame: a subject line, a greeting, the reason for writing, the details, a polite request, a closing and your full name. Start with and the person's title and family name, or with if you do not know the name.
Give the reason in the first sentence: or . Ask politely: , . Avoid contractions such as and .
Close with on its own line, then and your full name.
Examples
- Subject: Question about my order
- Dear Sir or Madam,
- I am writing to ask about the delivery date of my order.
- Could you please send me the invoice?
- I look forward to hearing from you.
- Kind regards,